What should I pay attention to when I stay in Heihe Hotel?
Heihe Hotel should pay attention to the folloWing points know the hotel policy in advance, Includes check-out time, pet carrier, Wi-Fi service, etc. Check facilities, comply With rules and regulations; pay attention to safety during the stay, take good care of personal belongings; check out facilities in good condition, clean up garbage, check the cost.
Know the hotel policy in advance
Pay attention to hotel check-in and check-out times.
Check-in time is required.
Note the specific cut-off point for check-out time.
Know the hotel policy in advance
Read the terms carefully to make sure you are aware of all charges, including additional charges.
Confirm the check-out time and ensure that you can check out within the specified time to avoid additional charges.
Understand the hotel's network use policy, prepare the network payment method in advance to avoid inconvenience after check-in.
Pay attention to the hotel's service policy for special needs guests. If there are special needs, communicate with the hotel in advance.
Know the hotel policy in advance
Before booking a hotel, be sure to check if the hotel offers free wireless Internet access.
Be sure to understand the hotel's speciFic rules regarding Wi-Fi use, such as time limits or whether additional fees are required.
For special needs, ask in advance if the hotel can meet your internet connection requirements.
Through the understanding of these details, to ensure that your travel more convenient and comfortable.
Know the hotel policy in advance
4. Pay attention to special hotel offers for children.
5. Be sure to check out time to avoid extra charges.
6. Know the specific rules of hotel cancellation in order to adjust the itinerary flexibly.
7. Be aware of any additional charges that may arise from the hotel, such as WiFi, breakfast, etc.
Booking and payment
When looking for the ideal accommodation, be sure to choose a reputable booking platform to ensure that the input of personal information, date and room type and other booking information is accurate.
A variety of payment options, support online payment, credit card and electronic wallet, to ensure that your transactions safe and convenient.
Pay attention to the cancellation policy of each platform to avoid unnecessary losses, some bookings allow free cancellation, while others may involve certain fees.
Booking and payment
When you submit your reservation, be sure to review all to ensure a clear understanding of the refund policy.
Booking termsPlease note that different refund policies may involve refund restrictions or conditions.
In case of emergency, knowing the refund process in advance will greatly simplify your procedures.
Ensure that your payment method is safe and reliable to prevent any potential loss of funds.
Booking and payment
Please make sure you have chosen the right payment method and check the details carefully. Including but not limited to service charges, taxes and other additional charges that may arise.
Before payment, please confirm that all items are correct. If you have any questions, please contact our customer service staff.
After payment, you will receive an electronic invoice as a transaction voucher, please keep it properly.
Booking and payment
After completing the booking process, be sure to print out or save the booking voucher on your phone so that you can present it to the front desk staff to check your identity at check-in.
Please note that the check-in time and room type must be accurate.
In case of any payment problems, please contact the reservation platform customer service or hotel front desk for assistance.
Some hotels may require a portion of the room charge as a deposit prior to check-in to ensure that there is no additional charge at check-out.
Points for attention when checking in
Be sure to bring your ID card and other valid documents, which is a prerequisite for check-in.
Pay attention to check-in time, plan your trip in advance so as not to miss the check-in time.
Read the instructions carefully to understand the hotel's regulations and rates.
Prepare personal items in advance, such as toiletries, change of clothes, etc., so as not to rush after check-in.
Maintain good communication and contact the hotel staff to ensure a pleasant stay.
Points for attention when checking in
Carefully check whether the furniture and electrical appliances are intact, found that the problem immediately contact the front desk.
Pay attention to the room exit instructions to ensure rapid evacuation in case of emergency.
Read and comply with the regulations of the hotel, maintain a good living environment.
Please keep your personal belongings in the safe provided by the hotel.
Please feel free to contact the front desk staff for assistance during your stay.
Points for attention when checking in
After entering the hotel, please remember every step, from to, every detail is crucial.
Check-in processGet a room cardIn, be sure to respect, avoid loud noise in the corridor, so as not to affect the rest of others.
Please take good care of furniture and electrical appliances. Please make sure to turn off the power after use to avoid wasting electricity.
Inside the roomPlease take good care of it in case you lose it.
Please cherish and work together to maintain a clean and comfortable accommodation environment.
Points for attention when checking in
4. Observe carefully, confirm the storage of fire equipment, remember the location of the escape route.
5. In the room, ensure the safe use of all electrical equipment, avoid humid or high temperature environment.
6. Pay attention to the switch status of the windows to ensure that you can escape quickly in case of emergency.
7. Know and remember recent emergency contacts, including fire, police and hospitals.
Safety precautions during accommodation
Always pay attention to personal valuables, do not place, in case of loss or theft.
Make sure the doors and windows are locked to prevent strangers from entering.
Encounter suspicious persons, to remain vigilant, if necessary, timely alarm.
When you go out, take good care of your belongings to prevent theft.
During the stay, understand and familiar with the surrounding environment, in case of emergency can quickly respond.
Go out at night, try to go together to ensure personal safety.
Keep your mobile phone open at all times so that you can contact relatives or friends or call the police for help in case of emergency.
Do not trust strangers, do not disclose personal information, to prevent telecommunications fraud.
Pay attention to the fire safety of the accommodation area, do not use illegal electrical appliances, to ensure safe passage.
Safety precautions during accommodation
Be vigilant, be cautious about strangers' inquiries, and do not disclose sensitive information such as addresses and telephone numbers.
Be sure to lock the doors and windows before going to bed to ensure indoor safety.
Valuables are not placed at will, be sure to take away when leaving the room, in case of loss.
Encounter suspicious situation or emergency, timely alarm processing.
Understand and be familiar with the surrounding environment, including the nearest hospital, police station and other emergency places.
Safety precautions during accommodation
Be sure to close the doors and windows when you go out to prevent criminals from taking the opportunity to enter the house and ensure the safety of personal property.
Leave the room and check whether the water, electricity and gas are turned off to avoid fire and gas leakage.
At night or in case of bad weather, pay attention to whether the windows are strong, in case of wind and rain.
If found suspicious personnel, timely alarm, and avoid acting alone to ensure personal safety.
Store valuables, such as cash, jewelry, etc., must be placed in the safe to prevent loss.
Comply with community regulations, maintain a good living environment, and work together to create a safe and harmonious community atmosphere.
Always be vigilant, raise awareness of self-protection, to ensure a safe stay.
Safety precautions during accommodation
4. In case of emergency, immediately dial the hotel front desk, in the course of the call, clearly inform the situation, to ensure that the other party can respond quickly, In case of emergency, do not hesitate to dial 110
While waiting for rescue, try to keep calm, pay attention to the surrounding environment, avoid causing unnecessary panic, if conditions permit, record the scene, For a follow-up investigation.
Check in the hotel, be sure to take good care of personal valuables, avoid carrying a lot of cash, for the room key, safekeeping, to prevent lost or stolen.
Points to note when checking out
Carefully examine the bedding, the sheets clean and wrinkle-free, the pillows plump.
Wall mirror no scratches, bathroom sanitary ware bright and clean as new, no water on the bathroom floor.
The air conditioning runs normally, the television picture is clear no snowflakes, the network signal is stable and fast.
Carefully check the door and window switches to ensure that they are tightly closed to avoid leaving items in the room.
Read the instructions carefully and pay attention to the details of any rules.
Before checking out, make sure all the bills are correct, understand the consumption details, avoid omissions.
When carrying personal belongings, check one by one to ensure that all personal belongings are taken away.
Points to note when checking out
Fold the used towels neatly and place them in the designated area to avoid scattering.
Check your personal belongings to make sure you have your mobile phone, wallet and other valuables with you.
Turn off all lights and electrical appliances to ensure that the power is completely disconnected to save energy and reduce waste.
Clean up the garbage in the room, keep the environment clean and tidy, for the next guest to create a good experience.
Points to note when checking out
3. Make sure there are no items left in the room so as not to affect others. Check under the bed, drawers, sofa gaps, etc.
Check the room facilities, such as TV, air conditioning, refrigerator, etc., make sure everything is OK and inform the front desk in time.
5. Check that the room key has been returned to the front desk to avoid inconvenience.
6. Clean up the garbage in the room, make sure the floor is clean and tidy, don't leave food residue, cigarette butts, etc.
7. Check that the room doors and windows are closed to ensure safety.
8. If necessary, consult the hotel front desk about the check-out process to ensure smooth check-out.
Points to note when checking out
4. Check the bill carefully and check each item, including room, service, etc.
Ensure that all additional charges such as telephone and internet charges are correctly calculated.
If you find any inconsistencies, immediately communicate with the front desk for resolution.
Before checking out, reconfirm that all charges are correct to avoid unnecessary misunderstanding.